The Communications Division is the first point of contact for Humble residents in need of Police, Fire, and EMS. These dedicated people are not only responsible for taking Emergency 911 and non-emergency calls, but also providing life saving pre-arrival instructions, handling citizens walk-in needs and questions 24 hours a day, 365 day a year.

The Division is made up of 11 full time TCLEOSE Licensed Telecommunicators with Emergency Medical Dispatch certifications and 1 full time Dispatch Supervisor.